Our Story

Built for clients who want speed and convenience with quality service.

Conexion Insurance was founded in 2023 with one goal: give every client access to premium, independent broker service without the limitations of a captive agent or the impersonal feel of a discount shop.

2023 Founded
50+ Carrier Partners
10+ Years Experience
Elis Umana, Founder

Elis Umana

Founder & Principal Producer

"I started Conexion for people who want great quality service, speed and convenience. We meet the client where they want to be met, whether that be through phone, text, or email. We aim to make the insurance-buying process as easy as possible."

The People Behind Conexion

Meet the team.

A small, dedicated team that punches well above its weight. Real people who are ready to help, respond fast, and genuinely care about your experience.

Elis Umana
Elis Umana
Principal Producer

Elis is the founder and principal producer at Conexion, and thrives on the challenges of entrepreneurship, parenting, and leading a team. She's a proud mom to her five-year-old daughter Evie. In her free time she's learning guitar, working out, and listening to classic 70s and 80s rock like Steely Dan, Crosby Stills and Nash, and The White Stripes. She also has a passion for AI, and a fun fact is she makes her own AI-generated music on Suno.

Jasper Santos
Jasper Santos
Customer Service Representative

Based in the Philippines, Jasper is often the first person you hear from when you reach out to Conexion. He responds fast, resolves questions on the spot, and brings genuine warmth to every interaction. If you've emailed us, there's a good chance Jasper was the one who wrote back.

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Raul Gutierrez
Bilingual Customer Service Representative

Raul is the voice you're most likely to hear when you call Conexion. Bilingual in English and Spanish, he brings a customer-first attitude to every single conversation and makes sure no question goes unanswered. He's the kind of teammate who genuinely enjoys helping people.

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Ivette Flores
Assistant Producer / Account Manager

Ivette is the one who makes sure you actually understand your policy. As assistant producer and account manager, she walks clients through their coverages in plain language, helps manage accounts, and is a key part of making sure nothing falls through the cracks when it matters most.

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AI Agent
Monica
AI Voice Agent

Monica is who answers our calls on the first ring. She is not a call tree. She actually helps. Need roadside assistance at 1 AM? She can handle it. Certificate of insurance, policy questions, claim questions, or just trying to reach the right person? She's got it. And she remembers every previous call, so you never have to repeat yourself or explain your situation twice.

Ready to work with us?

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